Last updated: July 2026

Every Krausler SturmPro and SturmGo comes with a manufacturer's warranty against manufacturing defects.

Warranty period

• SturmPro: 12 months from the date of purchase
• SturmGo: 12 months from the date of purchase

What's covered

• Manufacturing defects in materials or workmanship
• Motor or heating element failure under normal, intended use
• Malfunction of the smart display (SturmGo) not caused by external damage

What's not covered

• Physical damage from drops, impact, or liquid exposure
• Damage from use with incompatible voltage or unauthorised power sources
• Wear and tear from normal use (for example, cosmetic marks)
• Repairs or modifications carried out by anyone other than an authorised Krausler service provider
• Loss or theft

How to make a warranty claim

1. Email hello@krausler.in with your order number, a description of the issue, and photos or a short video
2. Our team will assess the claim and confirm next steps, generally within 2–3 business days
3. If approved, we'll arrange repair, replacement, or part replacement at no cost to you
4. Proof of purchase (order confirmation or invoice) is required for every claim

Turnaround time

Once we receive the product for inspection (if required), repairs or replacements are typically completed within 7–10 business days.

Contact

For all warranty claims: hello@krausler.in or +91 7014777344.